How to Manage Contracts Effectively: Tools, Tips and Best Practices

Strong contract management reduces risk, saves time and strengthens your business. Here’s how to streamline the process with the right tools and best practices.

Harry McNally
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min read

Contracts set the terms that govern your business relationships, risk levels and commercial obligations. Whether you’re handling supplier agreements, service contracts, employee paperwork or client terms, having a clear contracts management process in place will save time, reduce risk and improve outcomes.

With the right tools and strategies, you don’t need to feel overwhelmed by contract admin or deadlines.

In this guide, we’ll walk you through practical ways to improve your contracts management process, looking at the basics as well as automation and long-term planning. We’ll also explain how these improvements can support your wider financial strategy.

What is contracts management and why your business needs it

Contracts management means overseeing the creation, execution, monitoring and storage of business agreements. These could be contracts with suppliers, service providers, freelancers, employees or customers.

Effective contracts management helps you stay compliant, reduce legal risk and keep costs under control. It’s not just about having the right paperwork in place – it’s about making sure it’s accurate, up to date, and accessible when you need it.

Common project management contracts include things like:

  • Supplier and procurement agreements: These set the terms for how you buy goods or services from external vendors and ensure expectations are clearly defined.

  • Client services contracts and service level agreements (SLAs): These outline what you’re delivering to your customers, how and when, and help manage service-level expectations.
  • Employment and freelance contracts: These cover working arrangements, payment terms, and responsibilities, which are crucial for staying compliant with employment laws.
  • Licensing or partnership agreements: These define how you collaborate or share intellectual property, and protect your interests in shared ventures.

Do small businesses really need contracts management software?

Yes. Even if you're managing just a handful of agreements. Having a proper contracts management software tool can save time and reduce mistakes. It’s also helpful for creating a standardised process as you grow.

Common challenges in managing contracts without the right tools

When you’re running a business day to day, trying to stay on top of contracts manually often leads to problems. You might miss a renewal deadline and roll into another expensive year, or forget a cancellation clause and lose money unnecessarily.

Without a structured system, things can easily fall through the cracks.

The most common issues include things like:

  • Missed renewal dates and untracked obligations.
  • Disorganised storage, making it hard to find documents when you need them. 
  • Inefficient or inconsistent approval workflows.
  • Risks of non-compliance and costly legal disputes.

A lot of this stems from relying on spreadsheets or paper-based systems that simply aren’t built to do the job at scale. As a business owner, you’re stretched mentally. So it’s unrealistic to expect you’ll recall the finer details of all your agreements (even if you only have a handful). 

Compare the best contracts management software for SMEs

Choosing the right contracts management software depends on the size and complexity of your business. Here’s a quick comparison of some of the best-known contracts management solutions for UK SMEs:

Software Best for Key features
DocuSign CLM Growing teams E-signatures, workflow automation, integration with Salesforce
PandaDoc Small businesses Document creation, templates, analytics, CRM integration
Concord Cross-team collaboration Unlimited contracts, real-time editing, audit trails
ContractWorks Compliance-heavy industries Secure storage, reporting, renewal alerts

Look for a contracts management system that offers core features like digital signing, secure storage, version control and notifications. Integration with your CRM or invoicing tools can be a big plus, too.

When to upgrade from spreadsheets to a full system

A spreadsheet tool might work when you’ve got fewer than 10 active contracts. Especially if you’re very well organised and proactive in managing your agreements. 

But as your business grows or you start managing more complex relationships, the cracks will begin to show. Even if you’re meticulous. 

Some signs it’s time to upgrade your software:

  • You’re spending too much time tracking dates and chasing paperwork.
  • Contracts are getting lost or mixed up between systems.
  • You’re worried about compliance, audits or data security.

Switching to a full contracts management system brings long-term benefits, like audit-ready records, centralised access, and smoother handovers across teams.

The transition can be simple too. Many tools offer import features to help move contracts from spreadsheets into the new system.

How to automate contract tracking and avoid missed renewals

Automation is one of the biggest advantages offered by a proper contracts management tool.

Most modern contracts management software lets you set alerts and reminders that reduce the risk of missing important dates or getting caught in auto-renewals that no longer serve you.

You can tag key milestones like renewal or termination dates and set reminders well in advance – say, 30 days before expiry – so you have time to review your options. 

You can also automate document workflows, including internal approvals, which helps prevent delays and ensures accountability. When your contracts are linked with your accounting or CRM systems, you get real-time oversight of how each agreement ties into your wider operations.

Combined with regular internal audits, these automation features give you much better visibility and control. 

What’s the difference between contract tracking and contract lifecycle management?

Contract tracking means monitoring key deadlines and obligations. Contracts lifecycle management is a broader process that includes drafting, negotiation, execution, tracking, and eventual renewal or closure.

Best practices for secure storage and audit-ready contracts

Security and structure are essential parts of good contracts management. You need to know exactly where your contracts are stored, who can access them, and whether every change is properly recorded.

A good place to start is a secure, cloud-based storage solution that allows you to set user-level permissions. This ensures only the right people can view or edit sensitive documents.

Contracts should be organised in a clear, logical way – using consistent naming conventions and searchable folders so you can find what you need quickly.

Equally important is keeping an audit trail. Your contracts management system should log every edit, approval, and version change, creating a reliable history of who did what and when.

This protects you during audits, helps resolve disputes faster, and ensures you’re never caught out by missing documents or unauthorised changes. 

How efficient contracts management supports business resilience

When your agreements are well-organised, up to date and easy to access, you’re better prepared to deal with whatever comes your way. That could mean responding to supplier issues, renegotiating terms, or keeping a project on track if key team members are off.

By having full oversight of your agreements, you can:

  • Negotiate better deals with suppliers or partners – because you have quick access to current terms, contract history and performance, giving you leverage in discussions.

  • Spot risks early and respond faster in uncertain times – since clear visibility across your contracts helps you identify dependencies, obligations or liabilities before they become a problem.

  • Maintain consistent operations even if key team members are away – as everything is stored in one place, with version control and audit trails, so the team can pick things up without delays or confusion.

Having reliable access to your contracts and a clear understanding of your obligations also helps avoid financial shocks or project delays, two common pitfalls when contracts in project management are not tightly controlled.

With the right system in place, you’re not just managing risk: You’re building a more resilient business.

Can contracts management help improve operational efficiency?

Yes. When you don’t have to chase paperwork, double-check terms manually or deal with messy file storage, your team can spend more time focusing on strategic tasks. It also speeds up decision-making.

Budgeting for contract management tools: what to consider

When choosing a contracts management solution, think beyond the sticker price. Some tools may look affordable at first, but lack the features you’ll need long term. Others may have higher upfront costs but save you time and money overall.

Think about:

  • Monthly or annual fees (any reputable provider will list these openly and offer menu pricing if they have different tiers).

  • User limits or feature restrictions.

  • Evidence of time saved in admin, errors and missed renewals.

  • Integration potential with your other systems (like accounting, CRM or procurement tools).

Of course, investing in new tools can feel like a stretch, especially if cash flow is tight. A flexible business loan can help you spread the cost, and potentially reduce the expense if the provider gives a discount for up-front payment.

How iwoca’s Flexi-Loan can support your contracts strategy

If you’re looking to upgrade your systems, invest in better tools or simply strengthen your financial foundations, iwoca’s Flexi-Loan could help. Borrow what you need, draw down on demand and repay early with no fees.

We don’t put a limit on what you can use your iwoca Flexi-Loan for. Once approved, you’re in control. You can use the funds for a wide range of purposes – including software upgrades, training or covering the costs of implementation. 

Ready to improve how you manage your contracts? Explore iwoca’s Flexi-Loan today and take the next step towards smarter, stronger contract processes. Apply today.

Harry McNally

Harry McNally is a Qualified Group Accountant at iwoca. He holds a BSc in Environment, Ecology, and Economics from the University of York and recently completed his ACCA qualification.

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