What is good customer service? To find out, we turned to the president of the Mystery Shopping Professionals Association in Europe and Africa, to help us understand more about how to keep consumers happy.
Ranging from well-known names to tiny independent brands, these are some of the best office supplies to help you update your workspace – whatever your profession.
Even when it’s clear you need to expand your team, the smartest way to do it isn’t always obvious. We outline the pros and cons of freelancers versus permanent employees to help you decide what’s best for your business.